Frequently asked questions...
We have answered the most frequently asked questions per product. Scroll down for a complete overview!
Custom design entrance mat
What is the difference between a custom-made or vinyl edged design entrance mat?
The difference between a custom doormat and a design doormat with vinyl edges is in the finish and dimensions. A custom entrance mat is cut to your wishes. You can choose the exact dimensions that fit your space, so that the mat fits seamlessly and is therefore delivered without vinyl finish.
We offer the designer doormats with vinyl edges in standard sizes and are supplied with a 2.5 cm
wide vinyl border. These doormats are ideal for laying loose on the floor and provide a sleek, neat finish.
The other specifications are exactly the same.
Can you send samples?
Yes, see the heading 'Samples' in the navigation to order the LX design samples. The samples show the colour and the rich material of our design entrance mats, but also give a preview of the aesthetic quality. Please note that the incidence of light determines the colour and the material changes colour per angle.
Since we sometimes cut the samples by hand in the office, it is possible that these samples are not completely straight or that the edges fray a little more.
For more inspiration, visit our showroom in Amsterdam or view our 'highlights' on Instagram.
How wide are the vinyl borders?
The vinyl edges are 2.5 cm wide. Thanks to this finish, the mats are perfect to place loosely on the floor if there is no recess. The design entrance mats are more competitively priced than a custom mat. Each order is uniquely created per order. This also allows us to offer a wide range of designs and fixed dimensions in the design entrance mats.
Can the entrance mat be cut to size?
Yes, we cut the entrance mat to size in width horizontally and length vertically. For corners at home in the entrance, you can easily cut the doormat with a Stanley knife for the perfect fit. We recommend measuring the cut-out at multiple points, both in width and length, because walls and floors are not always straight. Order the entrance mat based on the widest (horizontal) and longest (vertical) measurement at different locations.
How can I maintain my drying and cleaning mat?
To clean the doormat
we recommend vacuuming the mat frequently. Vacuuming is the easiest
way to remove dirt and dust and helps keep the entrance mat fresh. Stubborn mud stains can be treated with green soap, lukewarm water and a soft brush. Forget
not that entrance mats are everyday objects that collect dirt and moisture and should get dirty.
Using an outdoor mat can also help keep most of the dirt out, putting less stress on the indoor mat. “We're supposed to get
dirty!”
Is the entrance mat also suitable for outdoor use?
Our design mats are exclusively intended for indoor use. Due to their ability to absorb moisture, our dry and clean mats are not suitable for outdoor use.
We are currently developing outdoor mats! Using an outdoor mat can help to
to keep dirt out, so the inner mat lasts longer
good condition. Do you want to be the first to know about the launch of the outdoor mats? Then sign up for our newsletter.
What are the specifications of a custom design doormat?
Our entrance mats are resistant to medium to intensive use for the absorption of dirt and moisture. With a thickness of 8.5 mm and made of 100% polyamide, the custom entrance mat is ideal for a recess. In our LX webshop there is the possibility to order underlays in different thicknesses to increase the recess. The entrance mats are cut-resistant and can therefore be cut at home with a Stanley knife if necessary.
The black vinyl backing is provided with an anti-slip layer and ensures that the mat stays in place. The bottom is also made of safe plasticizers. Despite the luxurious designs and high quality, it must be taken into account that it is a utensil that collects dirt. Discoloration due to absorption of dirt and moisture cannot be ruled out.
Can the color differ from the images?
Yes, the colours may differ slightly due to the rich tuft of the material and the lighting in the images. The brightness of a screen can also affect how the colour is experienced. To get a better idea of the exact colour, samples can be ordered in the webshop. This immediately gives a more accurate picture of the texture and material of our doormats.
The angle from which the mat is laid down, including the incidence of light, also affects how the colour is perceived. Our product is made of a slightly shiny fibre, which continuously catches the light differently, causing the colour to change depending on the incidence of light and the direction of the fibre. For example, if the mat is swept over with a vacuum cleaner, the direction changes and a different colour nuance appears.
For more examples, visit our Instagram page or visit our showroom to see what the doormats look like! Because every order is made unique, returns are unfortunately not possible.
Is there an anti-slip layer under the design entrance mats?
The vinyl backing on the bottom is completely finished and provides extra strength due to the anti-slip layer.
LXRY Entrance mat
What is the difference between a design entrance mat and a custom lxry entrance mat?
The difference is immediately visible in the material. The LXRY entrance mat is a rough scraper mat made of needle felt, where the design drying and cleaning mat is tufted closely together with a rich color depth and feels soft. There is also a difference in thickness. The design entrance mats (8mm) are thinner and easier to cut than the LXRY entrance mat (11mm). See all specifications on the product page.
What are the specifications of a custom LXRY entrance mat?
The LXRY scraper mat is the perfect entrance mat for those looking for a luxurious and classic look. The rough scraper mat is cut to size as desired and is available in three stylish colours. The LXRY line is ideally suited for a recess or for placing from wall to wall. Designed to remove dirt without compromising on appearance.
The vinyl backing on the bottom is fully finished and provides extra strength due to the anti-slip layer. The bottom is made of safe plasticizers. The entrance mats are cut-resistant, but may require professional help in cutting corners depending on the situation.
– Thickness: 11 mm
– 100% polyamide fibers
– For indoor use
The entrance mats are suitable for intensive traffic and UV-resistant. Important to lay the entrance mat flat for 48 hours after receipt with heavy elements on top if necessary.
Want to see the material in advance? For more product photos from our customers, visit the Instagram account of LXMATTEN, order an LXRY sample or visit our showroom at Gerard Doustraat 132 in Amsterdam. Check the opening hours before visiting.
Can you send samples?
Yes, see the heading 'Samples' in the navigation to order the samples. The samples show the color and raw material of our LXRY entrance mats, but also give a preview of the aesthetic quality. Please note that the incidence of light determines the color and can therefore look different in large.
For more inspiration, visit our showroom in Amsterdam or view our 'highlights' on Instagram.
Unfortunately, samples cannot be returned, as we have them cut per order!
Can the LXRY entrance mat also be ordered with a vinyl edge?
No, the LXRY-line is a custom entrance mat and is delivered without vinyl edges. We advise to place the entrance mat in a recess or in an entrance wall against wall.
The LXRY line has no finish, but is cut bark.
Can the entrance mat be cut to size?
Yes, we cut the entrance mat to size in width horizontally and length vertically. For corners at home in the entrance, you can have the doormat cut for the perfect fit. The LXRY-line entrance mats are 11 cm thick so they are less easy to cut than our design entrance mats.
We recommend measuring the recess at multiple points, both width and length, as walls and floors are not always straight. Order the entrance mat based on the widest (horizontal) and longest (vertical) measurement at different locations.
Is there an anti-slip layer under the LXRY entrance mats?
The vinyl backing on the bottom is completely finished and provides extra strength due to the anti-slip layer.
How can I maintain my scraper mat?
We are supposed to get dirty ! We always emphasize that a doormat is there to absorb dirt, so that the floor stays clean. For maintenance, we recommend vacuuming the scraper mats frequently. To protect the entrance mat, it is best to combine it with an outdoor mat to partially absorb the dirt from outside to catch.
For deep cleaning of stubborn stains we recommend using a carpet cleaner carefully or removing stains with mild soap and a soft brush. Then rinse the scraper mat well with clean water and let the entrance mat dry completely before use.
LX Carpets
Can I order a custom-made rug?
Yes! Under 'LX Carpet' you can choose a custom-made carpet in a fixed, straight shape with organic accents. If you want to order a larger size than we offer online, please contact us via contact@lxmatten.com.
What is the material of the rugs?
The LX design rugs are uniquely designed with a rich tufted texture and finished in organic shapes with a luxurious linen finish. Each rug is created per order and cannot be returned. Samples of the rugs can be ordered in the webshop. Please note: the colours and details on the image may differ slightly from the final product.
Thickness: 11 mm
Product image: 2m horizontal by 3m vertical Material: 100% polyamide
Ribbon: dark gray linen
The rugs have a ribbon finish. Changing colors is not possible! The rugs are richly tufted and therefore subtly change color; depending on the angle or daylight. The backing on the bottom is made of 'felt' and offers extra strength.
Order a sample of the rugs or visit our showroom at Gerard Doustraat 132 in Amsterdam to view a selection in 200 cm by 300 cm.
Should I place a non-slip mat under the rug?
Because the rugs are quite heavy, we do not necessarily recommend placing an anti-slip mat underneath. The larger the rug, the heavier it becomes and therefore less likely to slide. The choice of an anti-slip mat underneath is personal!
What are the rugs finished with?
The LX Rugs are finished in the luxury quality linen. See per collection and design which color linen is used under 'specifications'. The color of the linen can not be adjusted!
Is the design of the entrance mats also available as a carpet?
We currently only sell what we offer in the webshop, but if you have any input or suggestions, please email them to marketing@lxmatten.com.
How can I maintain my carpet?
Maintain the carpets by vacuuming them regularly. Check in advance whether the vacuum cleaner nozzle is suitable for use. Do not vacuum the carpets with a rotating or rough brush. Absorb stains with a white cloth and do not rub the stain into the carpet. Make sure that the cloth cannot transfer any dye or colour to the carpet. Avoid chemicals and consult a professional carpet cleaning company for stubborn stains. Impregnation is possible, but at your own risk.
Ask guests to remove their shoes on the LX entrance mat. ;)
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